Introducing Calendar Dispatch and Schedule Indicators

We’ve introduced a few powerful new features in TopLeft boards that help you and your team keep track of work in calendars. Read the blog post.

23rd Jan 2020
ConnectWise Activities available in CW Kanban

It's finally here! You can now create Kanban boards that show ConnectWise Activities. Activities are used in ConnectWise for a couple of reasons: to track discrete steps in pursuing sales opportunities- such as meeting the client at their office, writing a proposal, or sending a follow-up email to track personal to-do ... Read More »

22nd Oct 2019
Time Entry Enhancements

In May we introduced the capability to enter time in CW Kanban– it was one of our top-requested features. We got lots of great feedback- many thumbs-ups and plenty of requests for enhancements. We wanted to let you know that these enhancements are available now. Here’s what we added: Enter note only- no time Set work role Set work ... Read More »

14th Aug 2019
Credit card payments available

CW Kanban now offers credit card payments directly, without using Paypal. If you wish to continue paying via Paypal, no action is needed. If you want to begin using direct credit card payments, you can log into Paypal to cancel your CW Kanban recurring payment, or let us know and we can cancel it. (This cancels only the payment, not the Kanban ... Read More »

30th Jul 2019
Mobile improvements

Many people have asked us about mobile access for CW Kanban, to help technicians and anyone else who frequently works away from their desktop computers. Until now, CW Kanban has been difficult (actually broken) to use on mobile devices. We wanted to let you know that we've made a variety of improvements that make it possible to: View boards at ... Read More »

29th Jul 2019
Two factor authentication is now available

Two factor authentication is now available in CW Kanban! 2FA is one of the most effective ways to prevent unauthorized access to data, because a hacker needs to steal more than just a password to access your account. We recommend you begin using it right away, especially if your ConnectWise application is protected by 2FA. 2FA in CW Kanban uses ... Read More »

23rd Jul 2019
Swimlane and style profile improvements

We at CW Kanban hope you're having a great summer! Or winter, for our Australia/New Zealand customers. We've been working hard to improve Kanban and wanted to let you know there's a few new options available to let you visualize your work in more ways. Swimlanes for ticket type, so you can visualize your work in groups such as Workstation, ... Read More »

16th Jul 2019
New subscription plan available- Agile Manager

  CW Kanban is making MSPs more efficient all over the world. Here's what someone told us on our website chat not long ago: "You have solved all my Connectwise problems for the last 7 years!" But from time to time we heard that our subscription model didn't work for everyone. Some organizations preferred to use Kanban as a tool for managers and ... Read More »

28th May 2019
CWKanban Update - May 2019

Here's a quick heads-up about changes at CW Kanban that will make your life better. Time Entries Yes, now you can enter time from Kanban boards. This will save your team time, with one less reason to open a ticket in ConnectWise. Just click "Create Time Entry" from the card context menu. This was one of our most-requested features and will be ... Read More »

13th May 2019
CWKanban Update - April 2019

A lot has been happening at CW Kanban over the past few months. We've made steady improvements to the application and have improved other parts of the business too. Here are some of the things we've been working on and how they benefit you: Chat support on website You can now chat with us for technical or sales help, getting answers to your ... Read More »

18th Apr 2019