Articles
Welcome! You're probably here because you've heard of Kanban and how it streamlines work for IT...
Kanban vs. ConnectWise MethodsConnectWise Manage isn't just software. ConnectWise has their own methodology training for MSPs,...
Week 1: Identify and Describe One Organizational Workflow for KanbanTime required: 2-4 hours You've decided to take the plunge and adopt Kanban in your...
Week 2: Create a TopLeft Kanban Board for the Workflow Described in Week 1Time required: 2-4 hours This week you'll create a TopLeft Kanban board for your Kanban...
Week 3: Select Members To Hold Two Kanban RolesTime required: 1 hour for discussing roles; then 10-30 minutes per day for performing...
Week 4: Begin Using Kanban for the WorkflowTime required: 1 hour Over the last three weeks you've built up all the tools necessary for...
Week 5: Begin a Daily MeetingTime required: 1 hour for making decisions about the meeting; then 5 to 10 minutes per day The...
Week 6: Handle Urgent WorkTime required: 1 hour You've been using Kanban for a couple of weeks now. We hope you're...
Week 7: Define Done for Ready TicketsTime required: 1 hour One major interruption to the flow of work is insufficient detail in...
Week 8: Handle Unassigned Started TicketsTime required: 1 hour Unassigned tickets can wreak havoc on your Kanban process. These tickets...
Week 9: All Work Is Prioritized Except Real-Time Level 1 SupportTime required: 1 hour Your Kanban workflow can be severely impacted by work that sneaks past...
Week 10: Use Work-In-Progress Minimums and MaximumsTime required: 1 hour There's only a couple of weeks left in this program- you're almost...
Week 11: Emphasize Neglected WorkTime required: 1 hour Last week you set WIP limits to alert when the amount of work in...
Week 12: Review EverythingTime required: 1 hour Congratulations! You've completed the 12 Weeks to Kanban program. We...
