Editing Tickets

Editing is available in Standard plan.

To save time for managers and technicians, TopLeft supports editing ticket details right from Kanban boards.

To edit tickets in TopLeft:

  1. Click the card menu and select Edit Ticket.


  2. Update ticket fields as necessary. The following fields can be edited:
    1. Summary
    2. Due date
    3. Budget hours
    4. Company
    5. Contact
    6. Board
    7. Status
    8. Priority
    9. Type
    10. SubType
    11. Item
    12. Owner
    13. Agreement
    14. Project
    15. Phase
    16. Initial description

  3. Click save, and your changes will be updated on the ticket in your PSA.

 

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